Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Cardinal Clinic
2019-08-11
Person
4
5
0
Review of Inpatients
written by a patient
11th August 2019
2019-08-19 09:40:32
Response from Cardinal Clinic
Thank you for your review of our service, your feedback is important to us.
Cardinal Clinic
2019-08-11
Person
5
5
0
Review of Inpatients
written by a patient
11th August 2019
All your staff from cleaners to doctors were very kind, caring and heated me with respect and dignity. I attend most classes from the holistic to flower arranging, art classes and the more serious therapy classes which helped enormously and inspired me to try and pick up my zest for life again - long way to go but a start. My only suggestion for improvement if possible is to try to match your nurse with he needs of the patients.
2019-08-19 09:41:58
Response from Cardinal Clinic
Thank you for your 5* review which is shared with our staff and our management team and helps us to monitor our service.
Cardinal Clinic
2019-08-11
Person
4
5
0
Review of Inpatients
written by a patient
11th August 2019
Nurses always willing to talk about concerns.
2019-08-19 09:39:51
Response from Cardinal Clinic
Thank you for your review, your feedback is important to us.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Day Treatment
written by a patient
7th August 2019
I enjoyed the sessions and being able to speak with others about experiences, where can be useful. I think some sessions could be more structured couple of sessions have finished early and seemed up unplanned, so much paper too! The facilitators are knowledgeable and have always been able to help.
2019-08-14 15:15:18
Response from Cardinal Clinic
Thank you for your review of the Clinic and your feedback which is important as it helps us make changes and improvements.
Cardinal Clinic
2019-08-07
Person
5
5
0
Review of Day Treatment
written by a patient
7th August 2019
Amazing clinic.
Staff are fantastic and are always supportive.
The care is extremely good.
Clinic premises are well kept.
2019-08-14 15:04:37
Response from Cardinal Clinic
Thank you for the 5* review and your positive feedback. Our staff work extremely hard to provide an exceptional service and will be delighted to be acknowledged.
Cardinal Clinic
2019-08-07
Person
3
5
0
Review of Inpatients
written by a patient
7th August 2019
First couple of weeks were great but the last week, felt like they nurses wouldn't listen as had to repeat myself 3 times.
They need to improve on making sure that patients have no sharp objects on them or in there rooms and update on regular maintenance problems as they are being ignored.
2019-08-14 15:21:55
Response from Cardinal Clinic
Thank you for your comments they have been shared with Matron and our management team.
Cardinal Clinic
2019-08-07
Person
5
5
0
Review of Inpatients
written by a patient
7th August 2019
Great meds.
Very attentive and caring staff.
Super location.
2019-08-14 15:22:23
Response from Cardinal Clinic
Thank you for your 5* review of the Clinic.
Cardinal Clinic
2019-08-07
Person
5
5
0
Review of Day Treatment
written by a patient
7th August 2019
The groups tent very safe. The premises are lovely and relaxing, the activities are well planned and scheduled. The centre has really helped me to build a believes mental health foundation for myself and my future.
Cardinal Clinic
2019-08-07
Person
4
5
0
Review of Inpatients
written by a patient
7th August 2019
Staff very good on the whole although one or two could improve bedside manner.
More one to one needed for those with real issues.
Felt that clinic relives too much on group sessions which some people find difficult.
2019-08-14 15:18:31
Response from Cardinal Clinic
Thank you for your review and feedback of the Clinic. The day is structured to ensure patients take part in the group therapeutic programme which is part of the recovery process.
Cardinal Clinic
2019-08-07
Person
3
5
0
Review of Day Treatment
written by a patient
7th August 2019